Refund Policy
We want you to be completely satisfied with your purchase. If you are not, we offer a 30-day return policy. This means you have 30 days from the date you order your item to request a return.
Eligibility for Returns
To qualify for a return, your item must meet the following conditions:
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It must be in the same condition as received—unworn, unused, with tags, and in its original packaging.
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A receipt or proof of purchase is required.
To start a return, please contact us at info@deadcommandments.com. Our team will guide you through the return process.
For any questions regarding returns, feel free to reach out to us at info@deadcommandments.com.
Damaged or Incorrect Items
We take quality seriously. Please inspect your order upon arrival and contact us immediately if:
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The item is defective or damaged
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You received the wrong item
We will evaluate the issue and work with you to resolve it as quickly as possible.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (e.g., food, flowers, or plants)
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Custom or personalized items
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Personal care products (e.g., beauty and hygiene items)
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Hazardous materials, flammable liquids, or gases
If you have any concerns about whether your item is eligible for return, please reach out to us before making a return request.
Final Sale Items: Unfortunately, we cannot accept returns on sale or clearance items.
Exchanges
To exchange an item, the fastest method is to return your original item. Once your return is approved, you can make a new purchase for the desired item.
Refund Process
Once we receive and inspect your return, we will notify you regarding the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within 10 business days.
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Please note that your bank or credit card provider may take additional time to process and post the refund.
If you have not received your refund within 15 business days of approval, please contact us at info@deadcommandments.com.
Thank you for shopping with us!
Dead Commandments Team
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